New Landing How can we help? Themeforest Theme Support Neighborhood suddenly no confirmation emails when you buy s.th ?!

Viewing 4 posts - 1 through 4 (of 4 total)
  • #104850
    ask9
    Member
    Post count: 250

    hey guys,

    i dont recive conformation emails any more while im testing. see attachment.
    whats the issue?

    regards

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    #104978
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check in server logs if there’s any error.

    Also if can you try to make an order with the default Twenty Fourteen theme active to ensure that is not related to the Neighborhood theme.

    -Rui

    #105023
    ask9
    Member
    Post count: 250

    hi rui.

    thanks. it was a hoster issue. i had to change the sender address. so it works again.

    #105030
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great.
    -Rui

Viewing 4 posts - 1 through 4 (of 4 total)

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