New Landing › How can we help? › Themeforest Theme Support › Neighborhood › sub-menu disappeared after update to 2.02

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    Posted in: Neighborhood
  • December 11, 2014 at 12:55 pm #135108
    ayros
    Member
    Post count: 36

    Hello,
    after the last update the submenu disappeared! I have done a check with the browser inspection and in the CSS I see that the sub-menu it’s set as “display: none”.
    The sub-menu should appear under the “Collection” item. Cart and search bar sub-menu drop down are not working neither.

    December 11, 2014 at 2:08 pm #135116
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You’re running version 1.91? Please can you update to the latest version?

    – Kyle

    December 11, 2014 at 2:10 pm #135117
    ayros
    Member
    Post count: 36

    I’m running 2.03! Where did you see 1.91?

    December 11, 2014 at 2:34 pm #135124
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Stylesheet is saying 1.91: http://d.pr/i/1lf8A/5KJimOet

    – Kyle

    December 11, 2014 at 2:41 pm #135126
    ayros
    Member
    Post count: 36

    Should I replace the CSS with the latest version available? I just made the upgrade trough wordpress…

    December 11, 2014 at 2:47 pm #135129
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you please provide me with a login so I can check?

    – Kyle

    December 11, 2014 at 2:48 pm #135130
    ayros
    Member
    Post count: 36
    This reply has been marked as private.
    December 11, 2014 at 3:10 pm #135137
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You have a lot of plugins, can you please deactivate them and see if the issue remains?

    – Kyle

    December 11, 2014 at 3:36 pm #135143
    ayros
    Member
    Post count: 36

    done, tried with deactivating all the plugins and still the style.css sheet was 1.91 while by checking with ftp the file, it gives 2.03.
    Very strange!

    December 11, 2014 at 3:59 pm #135157
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That’s a caching issue with your cache plugin, does the submenu issue still exist with plugins deactivated?

    – Kyle

    December 11, 2014 at 4:00 pm #135159
    ayros
    Member
    Post count: 36

    yes, even when all plugins are deactivated the sub-menu doesn’t work and the version is 1.91

    December 11, 2014 at 4:06 pm #135161
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you try reuploading the latest version of the theme? It’s caching old file versions

    – Kyle

    December 11, 2014 at 4:16 pm #135166
    ayros
    Member
    Post count: 36

    done, same story! 🙁

    December 11, 2014 at 4:19 pm #135169
    ayros
    Member
    Post count: 36

    hold down: I see that something changed in the fa-icons…. look at the footer, there should be icons there

    December 11, 2014 at 4:22 pm #135170
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You still have the plugins activated, I need you to keep them deactivated until the issue is resolved

    – Kyle

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    Posted in: Neighborhood
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