New Landing How can we help? Themeforest Theme Support Neighborhood Strange things in charging pages

Viewing 4 posts - 1 through 4 (of 4 total)
  • #239767
    iake
    Member
    Post count: 31

    Hello,
    I’ve a problem. I don’t know if is a theme problem or if is my hosting provider, however when i go to the homepage theres like a flash and it take lots of time for charging the home. Whats the problem? how could i solve that?

    thx

    #239794
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I’ve never seen that issue before, so likely something with your server when loading the site

    – Kyle

    #239818
    iake
    Member
    Post count: 31

    I’ve Asked to Fastcomet support team, and they told me that the problem could be of the theme…so..what can i do? can you investigate? because its very strange.

    “Hello,

    Thank you for contacting our Technical Support Team.

    I was able to recreate the “flashing” issue you are experiencing on your “distefanobiancheriaperlacasa.com” website, but please note that since there is not any errors, we are not able to track the cause of the issue. However, I assume that the issue is coming from your website’s theme. Thus, I would suggest you to simply change the theme of your website in order to resolve the issue.

    If you need any further assistance, feel free to contact us.”

    #240356
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    If you activate Twenty16, please re-test the page – does the flash still happen?

    Thanks.

Viewing 4 posts - 1 through 4 (of 4 total)

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