New Landing › How can we help? › Atelier › Strange squares instead of icons (not always)

Viewing 8 posts - 1 through 8 (of 8 total)
  • Back to forum
    Posted in: Atelier
  • August 12, 2015 at 11:50 am #203136
    Patipada
    Member
    Post count: 116

    Hi,

    I have some strange issue with the icons (for search, cart, etc.).
    Many times they do not load, and I see squares.
    See enclosed screenshot.
    Any idea how to fix this?

    Thanks,

    Attachments:
    You must be logged in to view attached files.
    August 12, 2015 at 12:03 pm #203146
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s because the font didn’t load.
    In your general settings the WordPress Url should be exactly like the site url

    http://www.patipada.nl or http://patipada.nl

    -Rui

    August 12, 2015 at 1:05 pm #203190
    Patipada
    Member
    Post count: 116

    Thanks for the quick reply. The general settings url seems to be alright (the url is https://patipada.nl) see printscreen.

    Attachments:
    You must be logged in to view attached files.
    August 12, 2015 at 1:11 pm #203198
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Your site doesn’t have an SSL, not sure why you’ve put https

    – Kyle

    August 12, 2015 at 2:28 pm #203240
    Patipada
    Member
    Post count: 116

    Thanks for letting know. We do have SSL, but I see http:// does not redirect to https:// (anymore).
    Maybe the htaccess is broken. Will try to fix this.
    Both urls http://patipada.nl and https://patipada.nl work though 🙂

    August 12, 2015 at 2:30 pm #203242
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    August 12, 2015 at 2:35 pm #203245
    Patipada
    Member
    Post count: 116

    Great. Ik think this was the problem.
    I redirected http:// to https:// and now it seems that the problem is solved 😉

    August 12, 2015 at 2:47 pm #203253
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂

  • Back to forum
    Posted in: Atelier
Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register