New Landing › How can we help? › Themeforest Theme Support › Supreme › Strange DNS lookups in template

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Supreme
  • May 16, 2015 at 2:28 am #175527
    acrncevi
    Member
    Post count: 61

    Hi!

    I’ve jus noticed some strange DNS lookups inside template:
    p.nexac.com: 2 components, 0.04K
    adadvisor.net: 1 component, 0.0K
    d.agkn.com: 1 component, 0.04K

    Domain names pointing to blank web pages. Could you please tell me what inside templete is using them? May I remove them and how?

    Also, could you answer, please, what inside tempalte is using this service:
    b.scorecardresearch.com: 1 component, 0.0K

    May 17, 2015 at 7:42 pm #175699
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We don’t have nothing of that inside our themes. Unfortunately something had injected that in the code, maybe you server was attacked and it can be compromised.

    Check with your hosting company if somehow your server suffered an attack.
    There was an issue a couple months ago with the plugin Revolution Slider, you should have the latest version to avoid problems.

    -Rui

    May 18, 2015 at 1:07 am #175744
    acrncevi
    Member
    Post count: 61
    This reply has been marked as private.
    May 18, 2015 at 6:17 am #175773
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    How can i access your website? You have window pop up login to view your website.
    Thanks
    Mohammad

    May 19, 2015 at 1:24 am #176231
    acrncevi
    Member
    Post count: 61
    This reply has been marked as private.
    May 19, 2015 at 4:43 am #176254
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    1- Please deactivate all plugins and check.

    2- Have you insert any Advertisement code in theme?
    Thanks
    Mohammad

    May 19, 2015 at 10:02 pm #176676
    acrncevi
    Member
    Post count: 61

    No, but please notice same DNS lookups at your demo page. Test it with GTmetrix.com
    or click here: http://gtmetrix.com/reports/supreme.swiftideas.net/qQj1IyiE
    and then click on “Minimize redirects” link.

    May 20, 2015 at 5:25 am #176709
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    We are using some social share and comment script so thats loading some assets to work. If i remove these then comment and share feature of theme will not work correctly.
    Thanks
    Mohammad

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    Posted in: Supreme
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