Strange behavior… no idea how to troubleshoot

[Joni]

Hi guys,

I’d appreciate if you could provide some insight.

Here’s what’s happened. My WPML subscription expired and it deactivated the plugins on the site. As a result all the pages went blank.

I renewed the WPML subscription, updated everything and checked all the settings but wasn’t able to restore the pages to their normal state. One thing I noticed, was that the page builder is now located under the page meta block and even if I drag it to its normal place, it bounces back after page save. This seems strange and it’s kind of cumbersome to use when it’s on the bottom of the page.

So my question is if you have encountered this kind of behavior before and if you have any ideas how to start to fix the issue.

Thanks again

Joni

[Mohammad – SUPPORT]

Hi,
Please contact once to WPML support about this issue.
Thanks
Mohammad

[Joni]

Hi, I contacted WPML and am waiting for reply.
However, do you have any thoughts on the placement of the page builder? It’s now on the bottom of the page when it’s normally the topmost panel. I tried to grag it to new place, but after save, it returns to the bottom of the page.

Thanks again

[Mohammad – SUPPORT]

Hi,
Please deactivate the all plugins expect SWIFT PAGE BUILDER and check for issue.
Thanks
Mohammad