New Landing How can we help? Themeforest Theme Support Dante Strange behavior browsing from one page to a “# link” in another page.

Viewing 15 posts - 1 through 15 (of 23 total)
  • Posted in: Dante
  • #251128
    GiudiceSound
    Member
    Post count: 16

    Hello,

    This is my web site built with Dante: http://www.giudicesound.com

    I am experiencing a strange behavior browsing from one page to a “# link” in another page.

    For example: if I am in the Home page and I click “Upload” in the main menu, and then, in the Upload page, I click on “Contattami” (which is a “# link” inside the home page), it works, but after 2 seconds visualizing the “Contattami” section, the content moves about 200px down, creating disorientation.

    It also happens on mobile, and the effect it’s even worse.

    I think it depends from the loading of the big image in the home page (parallax), but I’m not sure. Trying to solve, I uploaded the image with the minimum resolution you specified, but the problem persists.

    Thank you very much for the support.

    Alessandro.

    #251705
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you test this with the Parallax Row disabled, so it’s just a standard image? Might be a good idea to create a test page for us to look at away from the live pages.

    Thanks.

    #251842
    GiudiceSound
    Member
    Post count: 16

    Hi David,

    Thank you for support.

    Unfortunaly, I created a test page with the same image without parallax (just the simple image), but the problem remain identical, and also on mobile.

    This is the test page (a home page clone; in which, btw, I can not expand the image in full width, despite I checked all the settings, also in the theme general options, but does not matter now): http://www.giudicesound.com/test-page/

    And this is an anchor link in the test page, that replicates the problem (if you go there from another page): http://www.giudicesound.com/test-page/#contattami

    So, maybe the problem was not the parallax? What else could it be?

    Thank you again.

    Alessandro

    #252587
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    It must be the delayed animations on the icons: http://www.giudicesound.com/#contattami

    Can you test with the delay fade in set to 0.

    Thanks.

    #253023
    GiudiceSound
    Member
    Post count: 16

    Hi David,

    I tried not only to disable the delay, but also the icon animation, and it did not work.

    Then I tried to proceed by elimination, eliminating parts of the page.

    And then I tried to disable the header options, one at a time (top bar, change the header layout, remove the logo and retina logo, disable sicky header, etc.)

    I also removed all custom css.

    None of these options worked. As you can see from this test page, the problem still occurs: http://www.giudicesound.com/test-page#contattami

    The only solution is to change the whole site and delete the browsing by tag?

    Or maybe you can help me in some other way?

    Thank you very much.

    Alessandro

    #253390
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP login for us to take a closer look.

    Thanks.

    #253460
    GiudiceSound
    Member
    Post count: 16
    This reply has been marked as private.
    #253946
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Alessandro,

    I am not 100% sure with this one, let me just ask the team for their opinion also and I’ll report back.

    Thanks.

    #258272
    GiudiceSound
    Member
    Post count: 16
    This reply has been marked as private.
    #258672
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I’m fairly sure this was/is on the fixlist.

    – Let me double check with the developer.

    Thanks.

    #264288
    GiudiceSound
    Member
    Post count: 16

    Hi, any news from the developer?

    Unfortunally the problem persist also with the last version of Dante installed.

    Thank You.

    #264796
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Apologies for the delay – we’ll look into this for you as a priority.

    – Ed

    #264797
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @giudicesound – would you be able to provide FTP info as I can’t seem to edit files through the WordPress admin (looks like your host won’t allow it).

    Thanks,

    – Ed

    #264910
    GiudiceSound
    Member
    Post count: 16
    This reply has been marked as private.
    #264940
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you let us know the server address? Can’t seem to connect using the domain.

    – Ed

Viewing 15 posts - 1 through 15 (of 23 total)

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