New Landing How can we help? Themeforest Theme Support Dante Urgent: Swift Page Builder in Accordion / Toggles breaks

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Dante
  • #280725
    foxhounds
    Member
    Post count: 51

    Hi all,

    I was chatting with you a couple of days ago. I was also chatting GoDaddy for ages and they cannot help me here.
    I updated all plugins, all wordpress files, all theme files to the most recent version. We still have the problem with the Swift Page Builder that still doesnt work for our toggles (only!).

    I also deactivated and also deleted ALL plugins from the installation on a test installation running on the same server. It is always the same problem. When trying to add a video player to a section / toggle it is always placed in the end of the page, I’m also not able to drag and drop it to the desired section. Please have a look at the little clip here that pretty much shows the issue:

    http://fileserver.450heartbeats.com/movie_dante.mov

    When working with the swift page builder regularly everything works, it is only not working for the toggles and for now I am pretty sure that this is a bug. It would be awesome if you could have a quick look at it, since I am already into big trouble with my client since I had to finish the video players page weeks ago 🙁 Thanks guys, I really appreciate it.

    When trying to login please click on the very right corner at “login”.

    Best,
    Hub

    #280973
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Hub,

    Those login details are not working. Can you check and update.

    – David.

    #280984
    foxhounds
    Member
    Post count: 51
    This reply has been marked as private.
    #281510
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Thanks for the video, yes I see that issue. This is isolated to just the Accordions / Toggles I believe?

    I’ll need to report this back to the team for investigation and fix.

    Thanks,
    David.

Viewing 4 posts - 1 through 4 (of 4 total)

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