New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Still having issues with images.

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    Posted in: Neighborhood
  • July 28, 2014 at 2:38 pm #95341
    JLHeck
    Member
    Post count: 40

    Hello Swift –

    I have read through many of the discussions and the knowledgebase and I am still having problems with my image quality on the product detail page. I have uploaded my photos at 1024 x 1024 so I can use a pretty close up zoom on the roll over. The problem is that the initial image is still blurry. Others have been able to resolve this by changing the image size in the woocommerce settings and then regenerating the thumbnails. This is not working for me.

    Help would be lovely.

    Jules

    July 29, 2014 at 8:24 am #95561
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What size have you set for your images on the product detail page?

    – Kyle

    July 29, 2014 at 2:20 pm #95734
    JLHeck
    Member
    Post count: 40

    The attached image shows what I have set.

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    July 29, 2014 at 2:21 pm #95740
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please upload jpeg or png

    – Kyle

    July 29, 2014 at 2:22 pm #95742
    JLHeck
    Member
    Post count: 40

    Ya.. sorry about that. Here it is:

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    July 29, 2014 at 2:24 pm #95746
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok that should be fine, please can I see your link to check the image quality?

    – Kyle

    July 29, 2014 at 2:26 pm #95747
    JLHeck
    Member
    Post count: 40
    This reply has been marked as private.
    July 29, 2014 at 2:27 pm #95748
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes no problem

    I’m not seeing any issue with the image quality? (see screenshot)

    – Kyle

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    July 29, 2014 at 2:37 pm #95755
    JLHeck
    Member
    Post count: 40
    This reply has been marked as private.
    July 29, 2014 at 2:49 pm #95761
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Which browser are you using?

    – Kyle

    July 29, 2014 at 2:52 pm #95764
    JLHeck
    Member
    Post count: 40
    This reply has been marked as private.
    July 29, 2014 at 2:58 pm #95765
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    See this comment from Ed: http://support.swiftideas.net/forums/topic/safari-blurry-product-image/page/2/#post-94499

    – Kyle

    July 29, 2014 at 3:40 pm #95778
    JLHeck
    Member
    Post count: 40
    This reply has been marked as private.
    July 29, 2014 at 3:44 pm #95779
    JLHeck
    Member
    Post count: 40
    This reply has been marked as private.
    July 29, 2014 at 3:52 pm #95780
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Increase the settings in WooCommerce from 540 to 800, then regenerate

    – Kyle

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    Posted in: Neighborhood
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