New Landing How can we help? Themeforest Theme Support Uplift SPB section icon not selected

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Uplift
  • #301496
    Udumbara
    Member
    Post count: 15

    Hi there,

    there´s some sort of bug on SPB section swift builder. When I try to select an icon it is supposed that if I make click on an icon the system will auto-complete the name/reference of that icon. To put the icons I have to search with the code inspector to search in the code the name of that icon and then write it near the label Icon Box SVG. It´s fine for me but not for my clients who don´t have to use a code inspector to search the name of an icon.

    What can be happening? I´ve tried making click and double click on the icons and nothing worked.

    I´m developing in a localhost right now.

    Best regards,

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    #301532
    David Martin – Support
    Moderator
    Post count: 20834

    What SF version are you using?

    #301534
    Udumbara
    Member
    Post count: 15

    Hi there,

    Versión 2.5.20

    Best regards,
    Emy

    PD. Please delete the previous attached image, It has data I don´t want to share 😉

    #301547
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Your reply with the image is private, only the support team can see it. (we can delete it when this is sorted)

    Do you have the theme version 1.3.14?

    Any cache plugin installed, try to clear the cache.

    -Rui

    #301726
    Udumbara
    Member
    Post count: 15

    OK, delete it when It is sorted.

    Yes, I have the lastest version (Versión: 1.3.14). Not cache plugin installed.

    Any idea?

    Thank you.

    #301727
    David Martin – Support
    Moderator
    Post count: 20834

    Without a staging link it’s very hard to help, can you setup a stage site for us to take a look for you?

    #301728
    Udumbara
    Member
    Post count: 15

    Yes but in two-three weeks, when proyect will be in preproduction-stage.

    Thanks

    #301760
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. Let us know when we can access so we can check it.

    -Rui

    #304953
    Udumbara
    Member
    Post count: 15
    This reply has been marked as private.
    #304987
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted.

    -Rui

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