SPB section disappeared from middle of nowhere

[buraktango]

SPB section column 3×2 which was default in the demo just disappeared while I was editing the images. On the site it shows the edited images and final status, however, this section doesn’t come under SPB sections, so i cannot edit it anymore.

[Rui Guerreiro – SUPPORT]

Hi,

Is this one?
https://www.dropbox.com/s/wvy8t2yyu4yq0va/Screenshot%202017-05-03%2019.36.52.png?dl=0

If so it seems to be in the posts, very strange.

Let me know the page where you are using it.

-Rui

[buraktango]

Hi Rui,
Yes, that’s correct. I’m using it on the homepage https://tangoboutique.ca
How can we fix this?

[Rui Guerreiro – SUPPORT]

Done. I copy the content of the section that was in the posts and pasted into a new section.
Then went to the homepage and in the 1st Spb section element I choose the new created section.

Not sure how that specific section end up in the posts area, I tried to replicate it in my server by without success.

-Rui

[buraktango]

Obrigado!

[buraktango]

Hi Rui,
The same issue happened again, somehow I cannot add new SBP section , and if I edit any of the 11 sections, suddenly edited section gets moved to posts for some reason.
and my site started to give time out errors. I really need your help!

Thanks again
burak

[Rui Guerreiro – SUPPORT]

Can you try again?
I made several tests by disabling the plugins and activate them again. It seems the issue is gone.

Let me know the result.

-Rui

[buraktango]

Hi,
I just tried it and i still cannot add new SPB section, as soon as I hit publish it moves it to Posts 🙁

[Rui Guerreiro – SUPPORT]

That happened to me before I start deactivating the plugins. It still works fine for me.

https://www.dropbox.com/s/884jx61wye5qx2y/Screenshot%202017-05-04%2014.56.44.png?dl=0

Now it can be a cache issue. Try to clear it and also try in a different browser so we can get some conclusion on this.
Thanks

-Rui

[buraktango]

ok, I tried using Safari and still have the same problem. I will start deactivating plugins to see which one is causing conflict.

[Rui Guerreiro – SUPPORT]

I couldn’t got to any conclusion, I came to a point where they were all active and the Sections were working like suppose to.

My suspect plugin was the WordPress Page Widgets or Google Analytics. If you can try to update the pending updates in a couple plugins that require update.

-Rui

[buraktango]

I deactivated Google Analytics and Page Widgets as well however i cannot add new SPB section. I should be able to add new SPB sections, that’s the whole point of your theme. Udner the Swift Framework tab, it shows that Swift builder is not selected to use for SPB sections as post type, It doesn’t let select it tho.
Using Swift framework import/export option, can you restore the swift defaults? Would it help?
What do I do now?

[Rui Guerreiro – SUPPORT]

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