SPB > Image > Image caption : line break

[mengeco]

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[Rui Guerreiro – SUPPORT]

It stays there after refreshing the page.
https://www.dropbox.com/s/abj62vavdapuufl/Screenshot%202015-09-11%2016.33.25.png?dl=0

-Rui

[mengeco]

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[Rui Guerreiro – SUPPORT]

Hi,

Try to use a different browser or clear that cache browser. It worked fine for me.
I changed it, saw the page then edited again and it was there.

https://www.dropbox.com/s/n3s2fcgo2ng9he0/Screenshot%202015-09-11%2016.54.23.png?dl=0

-Rui

[mengeco]

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[Rui Guerreiro – SUPPORT]

I’m using Chrome on Mac, definitely seems a cache issue.
Try Chrome in Incognito mode cmd + Shift + N

-Rui

[mengeco]

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[Rui Guerreiro – SUPPORT]

It can’t be, refreshing the current page or leaving and go to another and return it’s the same.
The only situation where it could exist any problem is in the saving phase and in the loading phase.

But it’s working fine for me.
https://www.dropbox.com/s/1njsycxqqpf4epo/Screenshot%202015-09-11%2018.02.28.png?dl=0

Not sure if you are using the same user that I’m.

-Rui

[mengeco]

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[Rui Guerreiro – SUPPORT]

Yes, it’s I like I show you in the picture with the <br>.

I’m not saying that you saved or not, but If I’m seeing if fine it can only be cache issues because the webserver replies the same way to my or to any page request.

If you can try in a different computer, not sure if you have any extensions installed in your browser that could cause any conflict.

-Rui

[mengeco]

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[Rui Guerreiro – SUPPORT]

I’m also on Macbook pro.
Let us know if it worked on your customer PC.

-Rui

[mengeco]

Sorry but it don’t work on PC.

The only solution is to add each time a <br> for all captions before save each page.

Eg: if I make a correction of the text, I must add a <br> legends before save the page.

This is very laborious and I hope that your developer will find a solution for the next update, for example, adding a field to a second caption line or classic text area.

It is noted that if I add a <br> in a title field of pages, it works very well, so I think there is a solution to find the development of the theme.

Thanks

[Rui Guerreiro – SUPPORT]

@mengeco The development team already fixed this, something in your computer and in the customer computer is caching and old version of the site.

Can you try in a computer that never accessed this site?

I just logged in again and the
are still there.

https://www.dropbox.com/s/kd9n5v4q5bk7q7b/Screenshot%202015-09-18%2010.22.00.png?dl=0
https://www.dropbox.com/s/g274t00vrvd1wf3/Screenshot%202015-09-18%2010.21.25.png?dl=0

Can I save the page without changing the captions to see if it’s gone?

-Rui

[mengeco]

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