New Landing How can we help? Atelier SPB content missing after update

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Atelier
  • #328289
    Sabra
    Member
    Post count: 1

    After updating to WP 4.8 and updating the theme, some of my SPB content is gone from my pages and SPB Sections. It’s showing in the frontend, but when I want to edit a page my content block says “there’s nothing here yet”. Sometimes they show up, for instance once when I switched to Appearance > Themes to check the version. But when I select another page to edit, it’s gone again.

    I really hope you can provide a solution. Nothing was wrong before I updated.

    #328367
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We will release the update in a few hours to fix this.

    If you want it sooner, delete the current SwiftFramework and install this one.
    https://www.dropbox.com/s/85w91ur6amhepun/swift-framework-wp_4_8.zip?dl=0

    Don’t forget to clear the browser cache.

    -Rui

    #328505
    Sabra
    Member
    Post count: 1

    Thank you

    #328761
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This was identified and a release prepared and sent out. Please be sure you have updated to the latest Swift Framework plugin version from your dashboard.

    As this change involved amending the plugin core JS files, you will need to refresh the browser cache to pull in the new files.

    There were two issues:

    1) Disappearing page builder content – resolved on Friday/Saturday with the latest updates.

    2) Formatting removed – resolved, we are working on this now.

    Thanks.

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register