New Landing › How can we help? › Themeforest Theme Support › Neighborhood › space issue at tope and shop display

Viewing 11 posts - 16 through 26 (of 26 total)
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    Posted in: Neighborhood
  • October 23, 2013 at 9:43 pm #28098
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Please update the theme first (Dashboard/Updates), then let us know how it goes.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    October 23, 2013 at 9:44 pm #28099
    castledesign
    Member
    Post count: 17

    Hi Cosmin, This issue is now fixed.. i am waiting on a response to fixing an error with the display of my shop.. the last support guy moved it along as he couldnt work it out 🙂

    October 24, 2013 at 9:12 am #28157
    castledesign
    Member
    Post count: 17

    Hoping someone can help me with this soon? i reeealy need to show the client the site but do not want to in the state it is in.. can someone help? Thank you!

    October 24, 2013 at 7:26 pm #28288
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hey 🙂

    I know, Laranz assigned it to me – I saw you are not running the latest version of Neighborhood, but I didn’t want to go ahead and update a live site.

    Please update the theme and let us know if the shop issue persists, and we can take it from there.

    Regards,

    ————————————————————————————————————

    Cosmin
    UDTHEMES Support

    October 24, 2013 at 8:53 pm #28310
    castledesign
    Member
    Post count: 17

    whoops! i thought i had the latest version but then saw the new version from yesterday.. sorry.. all updated but still the same.. hope you can help.. thank you

    (i activated the child theme..)

    October 25, 2013 at 12:16 pm #28390
    Cosmin – SUPPORT
    Member
    Post count: 3851

    So, if you use the parent theme instead of the child theme, does it display the shop properly?

    Regards,
    ————————————————————————————————————

    Cosmin – Support

    October 25, 2013 at 9:49 pm #28577
    castledesign
    Member
    Post count: 17

    Hey Cosmin.. I have already tried that and it displays the same.. see http://oliverstwistytales.com.au/new/shop/ this is with the parent theme activated 🙂

    October 27, 2013 at 11:44 pm #28747
    castledesign
    Member
    Post count: 17

    Hi Team, so sorry to bother you.. my client is getting so cranky at me.. have we had any luck yet?

    October 29, 2013 at 2:17 pm #29107
    Melanie – SUPPORT
    Member
    Post count: 11032

    Have you activated the WooCommerce CSS?

    October 29, 2013 at 9:11 pm #29248
    castledesign
    Member
    Post count: 17

    Thats fixed it! THANK YOU THANK YOU!!!!!

    October 30, 2013 at 11:19 pm #29396
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Glad it works 🙂

    Let me know, if you have any other questions.

    Thanks,
    laranz.

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    Posted in: Neighborhood
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