New Landing › How can we help? › Themeforest Theme Support › Dante › Social media icons not showing

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Dante
  • March 11, 2014 at 10:38 pm #56671
    flexineon
    Member
    Post count: 12

    i updated my theme last week and now the social media icons are not showing on the top right of the header and also the the social share icons do not show either when i add a short link to a page.

    also underneath the copyright footer there is a white grid. is that meant to be there of can it be removed.

    thanks

    March 12, 2014 at 7:39 am #56700
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!
    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.

    Could you tell me your website URL please? You can do so by typing it into a reply.

    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.
    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    March 12, 2014 at 11:35 pm #57107
    flexineon
    Member
    Post count: 12
    This reply has been marked as private.
    March 13, 2014 at 1:33 pm #57306
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have fixed your issue so please check with hard refresh . It was due to NextGen Gallery style css conflict .

    Thanks 🙂
    With Best Regards
    Swift Idea

    March 17, 2014 at 12:00 am #57903
    flexineon
    Member
    Post count: 12
    This reply has been marked as private.
    March 17, 2014 at 1:15 am #57917
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have turn off it at Admin -> Theme Options -> Background Options-> Use Background Image -> turn off .

    Thanks 🙂
    With Best Regards
    Swift Ideas

    March 17, 2014 at 2:18 am #57923
    flexineon
    Member
    Post count: 12

    excellent thank you very much.

    March 17, 2014 at 2:39 am #57924
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Most welcome
    Thanks 🙂
    With Best Regards
    Swift Ideas

    March 20, 2014 at 12:12 am #59163
    flexineon
    Member
    Post count: 12

    HI Mohammad,

    the social media icons have disappeared again.

    is there something i can do to fix this myself if it happens?

    thank you

    March 20, 2014 at 12:18 am #59165
    flexineon
    Member
    Post count: 12

    sorry never mind, its all fixed.

    thank you

    March 20, 2014 at 2:31 am #59172
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Glad 🙂 that you sorted it .
    With Best Regards
    Swift Ideas

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    Posted in: Dante
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