New Landing How can we help? Themeforest Theme Support Joyn Social Integration in Blog – Twitter and Instagram not showing

Viewing 15 posts - 1 through 15 (of 19 total)
  • Posted in: Joyn
  • #155577
    tomeeles
    Member
    Post count: 34

    Hi,

    Firstly great job on this theme – seems very powerful and I am enjoying learning it.

    My issue is related to the Blog – I can’t the Twitter or Instagram to show up.

    I’ve set the blog to this page: http://velobar.ch/community/
    I’ve set the blog to be Masonary
    I’ve set up Twitter oAuth and added the instagram tokens

    I have provided login details for you by setting up a “Support” user – the details have been emailed to [email protected]

    Thanks in advance for your help and apologies if I have missed something obvious.

    Tom

    #155594
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You only have the blog asset in that page. You need to add the Tweets asset like in image below.

    https://www.dropbox.com/s/ux9np9zelqgn45n/tweets_asset.png?dl=0

    Hope it helps.

    -Rui

    #155601
    tomeeles
    Member
    Post count: 34
    This reply has been marked as private.
    #155610
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok didn’t get that it was inside the blog asset that you want to use it.
    Can I take over the edition of that page?

    -Rui

    #155613
    tomeeles
    Member
    Post count: 34
    This reply has been marked as private.
    #155616
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #155861
    tomeeles
    Member
    Post count: 34

    Hi Rui,

    I worked out how to fix this. I had set the “blog” page in Settings>Reading – turns out that disables Masonry blog type with social integration.

    I think you should update the help text in that section of the SPB.

    Cheers,

    Tom

    #155862
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Have you resolved the issue?
    Thanks
    Mohammad

    #155869
    tomeeles
    Member
    Post count: 34

    Hi Mohammed,

    Yes as above by NOT setting the blog page in Settings> Reading.

    http://velobar.ch/community/

    In the documentation you do warn about this:

    “NOTE: DO NOT set the posts page in Settings > Reading, as this will force your page to show the archive layout, and not follow your created page.”

    Home

    It may help to add that warning in the Blog asset of SPB when you choose Social Integration perhaps that text could be added to prevent other having same issue.

    Cheers,

    Tom

    #155921
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Glad it’s fixed.

    Thanks for the heads up will forward that suggestion to changing the help field text on the Blog asset.

    -Rui

    #178206
    cmohs01
    Member
    Post count: 21

    I seem to be experiencing the same issue. http://www.coraandkrist.com the home page should have the blog element. It is set to masonry with the twitter and instagram tokens hooked up and entered. I have dropped in the social grid element below the blog element to illustrate that the assets are feeding into the site. Am I perhaps missing something?

    #178211
    cmohs01
    Member
    Post count: 21

    Please disregard – I had the pagination set to “load more” through AJAX, once I set that to none, it worked.

    #178260
    Merrlol
    Member
    Post count: 18

    I’m finding the instagram API tool isn’t working. Is anyone else having this issue?

    #178264
    Merrlol
    Member
    Post count: 18

    Disregard. I fixed it by using Firefox. Seems to be an issue with Safari.

    #178266
    Merrlol
    Member
    Post count: 18

    Ok, so I set everything up but my Instagram posts aren’t appearing. Will it only show posts I make from now on? I would’ve thought it would show previous posts too.

Viewing 15 posts - 1 through 15 (of 19 total)

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