Viewing 15 posts - 1 through 15 (of 29 total)
  • Posted in: Dante
  • #52222
    nathanscamera
    Member
    Post count: 130

    I’m having some trouble displaying the social icons for my site. I double checked all the literature and made sure the social links are in the appropriate social icon areas and made sure I was using the [social] shortcode in the left and right text sections of the header, but nothing was displaying.

    #52289
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    First action -: Please check with another browser without sign-in at admin panel
    OR
    Second options -: Please go to Admin -> Theme Options -> Header Options -> Top Bar Config -> Try to choose with select another options .

    and let me know your feedback .
    With Best Regards
    Swift Ideas

    #52522
    nathanscamera
    Member
    Post count: 130

    Thank you Mohammad for the suggestion. It was on the Text/ Text option and I switched it to Alt Menu/ Text and tried other variations with no success.

    #52525
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please make sure that you are using code like that
    [social size='small' style='light' type='twitter,facebook,dribbble']
    AND

    Admin -> Theme Options -> Header Options – > Enable Top Bar -> Switch ON [If enabled, the top bar will show with the menu and social config.
    ]

    OR
    And share website url with admin login detail so i can check and resolve it very soon .

    With Best Regards
    Swift Ideas

    #52530
    nathanscamera
    Member
    Post count: 130

    Just tried the code provided and made sure top bar is on and no success. Do you have an email I could send you that information?

    #52531
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please set as private reply below comment box to make it secure . So we can only view this message .

    #52543
    nathanscamera
    Member
    Post count: 130
    This reply has been marked as private.
    #52577
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Are you using any cache mechanism for your website ? please update to latest wordpress and dante theme .

    With Best Regards
    Swift Ideas

    #52638
    nathanscamera
    Member
    Post count: 130

    Updating wordpress and dante did it. Thanks.

    #52641
    nathanscamera
    Member
    Post count: 130

    Actually it didn’t work, I spoke too soon. No social icons on my header.

    #52776
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, can you let me know where to log in? If I go to yoursite/wp-admin or wp-login.php it finishes loading but there is no log in form.

    Cheers

    #53077
    nathanscamera
    Member
    Post count: 130
    This reply has been marked as private.
    #53086
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    I have fixed your issue and used shortcode like
    [socialNew size=’small’ style=’light’ type=’twitter,facebook,dribbble’]
    With Best Regards
    Swift Ideas

    #53089
    nathanscamera
    Member
    Post count: 130

    Thank you Mohammad, is their a way to place the social icon in the area right above the logo. It appears the area where that would be has disappeared. The area specified in theme options, header options, Header left text config. Do you know what the issue is? Is it something I was doing that I can prevent or just a plugin or something? Thanks again for all your work.

    #53090
    nathanscamera
    Member
    Post count: 130

    It also seems the slider is now not working, I hope it’s not a conflict with the slider plug in because the revolution slider is the one that comes with the theme.

Viewing 15 posts - 1 through 15 (of 29 total)

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