New Landing › How can we help? › Themeforest Theme Support › Joyn › Social Grid (Instagram/Twitter) Broken after Update

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Joyn
  • August 7, 2015 at 7:04 am #201692
    Stephanie
    Member
    Post count: 22

    Hi there,

    Quite a few of my clients use this theme and after the last update all of them that use the social grid element for showing latest instagram posts etc are now empty/blank. What do I need to do to fix this?

    August 7, 2015 at 7:29 am #201697
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access to your site?
    Use the private reply.

    Guess you have one of those elements in the homepage?

    -Rui

    August 7, 2015 at 8:27 am #201737
    Stephanie
    Member
    Post count: 22
    This reply has been marked as private.
    August 7, 2015 at 5:36 pm #202012
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Just checked here and all working fine on your site for me – could have maybe been an Instagram API issue. Can you check again and let us know if you are still having an issue?

    – Ed

    August 7, 2015 at 6:39 pm #202038
    Stephanie
    Member
    Post count: 22

    Ah yeah seems alright now! Maybe API break down or caching prob. Thanks anyway

    August 10, 2015 at 11:42 am #202336
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    We are glad 🙂 that your issue resolved.
    Thanks
    Mohammad

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    Posted in: Joyn
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