New Landing How can we help? Cardinal Smooth scroll not stopping exactly

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Cardinal
  • #284156
    dermat
    Member
    Post count: 60

    Dear Support Team,
    the smooth scroll from the main menu to the right point ion the one pager is not stopping correctly,
    there is always a border on top, where you can still see the point from before.

    like for example:
    “Über Twinkle”: you can still see the slider moving on the home
    “unser Spektrum”: there would be still a part of the parallax effect that is not working yet..
    e.g.

    Is it possible that it stops, where the new menu point starts, so that the row is attached directly to the header?
    And if yes, how to fix that?

    Thanks in advance,
    katrin

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    #284833
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Does that happen when you are logged out also?

    Please also update the parent theme: http://s390235025.online.de/wp_new/wp-admin/themes.php

    #285432
    dermat
    Member
    Post count: 60

    Theme is already updated , but the smooth scroll is still not stopping exactly. But the error is just happening when clicking “Über Twinkle” for the first time…

    Can you please check?

    Thanks,
    Katrin

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    #285646
    David Martin – Support
    Moderator
    Post count: 20834

    Sure, that is caused by your custom CSS in Theme Options => Custom CSS.

    If you remove that and dave the options, when you re-test it works as expected.

    Thanks.

    #287238
    dermat
    Member
    Post count: 60

    ok, and what’s the part in the custom-css that‘s causing this?

    Many Thanks,
    Katrin

    #287510
    David Martin – Support
    Moderator
    Post count: 20834

    Apologies for being vague, when I tested it I removed your CSS and that seemed to resolve it. You have a lot of custom CSS so I am not sure if it was an error or a misc CSS rule.

    I also see you have two Row’s named the same:

    I’d remove the naming from the one you don’t need as this must be unique for each Row and you must not have duplicates.

    #287530
    dermat
    Member
    Post count: 60

    it seems to work now. but how could this happen with doubled row names? i have duplicated a row, to define visual for desktop and visuals for tablet and iphone… hmm

    #287696
    David Martin – Support
    Moderator
    Post count: 20834

    Row must not share the same ID’s if you want to use the scroll to feature, glad you got it sorted.

    Thanks

    #287727
    dermat
    Member
    Post count: 60

    now, we seem to have the same issue again. i am finalizing the website for mobile application and therefore i have rows for desktop and rows for mobile applications.
    To have a working menu on my one pager, the rows seem to have the same ID‘s, right? so what is causinf this issue right now?

    many thanks,
    Katrin

    #288011
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Each Row must only have a unique ID, to Row’s must not have the same ID.

    Thanks.

    #288096
    dermat
    Member
    Post count: 60

    But how can i then between my Menu and the rows? i have Duplicated rows to have optimized results for mobile and desktop Versions, but it is only possible to have one id in the Main menu?

    #288100
    David Martin – Support
    Moderator
    Post count: 20834

    Do not duplicate the rows if you wish to have the same content within them for mobile/desktop.

    Only duplicate the elements with the Row. Row’s must be uniquely named.

    Thanks.

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