Small issues in Woocommerce integration

[newki]

Hello,

I’m trying to integrate Woocommerce in Dante for the 1st time and I have a few questions because I think it comes from Dante and not from Woocommerce.

1- In my cart page, near “Livraison”, I have the No shipping text. But I have parametered a fix rate. Please see 3 print screens attached. Why? and after this step, I have the label “fixe” displayed near :7.5 €, it’s not nice (4th print screen)
2- Why do I have to “Proceed” buttons : Continuer à la caisse and Procéder à la commande. They have the same function so I’d like to remove one (on the 3rd print screen you can see the 3 buttons)
3- the Password reinitialization process doesn’t work (the other emails works!). I don’t have any confirmation on the page and I don’t receive any email (spam checked).
4- In the tp bar, I’d like to have a log out mention when the client is logged in, how can I do?
5- Is it possible to delete clients in Woocommerce because I run some tests… And is it possible to export them in csv (or do I have to export the commands).

Thanks a lot for your help.
Best regards,
Marine

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[newki]

Hello,

The site is linked to a press article on friday so I hope your are able to help me at least for point 1 and 2.
Thanks in advance !
Nice day

[Rui Guerreiro – SUPPORT]

Hi,

Apologize for the delay.

1- Can you test this situation with the default WordPress theme active to see if the same situation exists. If is the same situation then it’s related to your shipping settings.

2- I only see one but I’m not logged in. We will need admin credentials to check it
https://www.dropbox.com/s/uwdu6ihpge8u188/checkout-screenshot.png?dl=0

3- That’s something that isn’t managed by the theme.

4- Can you provide ftp access to see what can we do?
Use the private reply option.

5- You should contact Woocommerce support for more detailed information. Clients are users, and you can export them without any problem

-Rui

[newki]

Hello,

Thanks for your answer.

1- Yes it’s a pb with Shipping parameters, I’m waiting for an answer on Woocommerce forum cause I don’t understand what’s going on. But I still have an issue with your theme. I’ve set up “Display shipping fees” when the address is entered and on the Check out page, the label “Livraison” is displayed and also the method title for fix rate and it’s note nice, it gives : Livraison Title: 7.5 € so I’ve replaced temporary Title by : but it gives :: Cf print screen attached. I just wanted Livraison 7.5 €, nothing else. And can we align all the figures with the word TOTAL top of the image?

2- fixed
3- OK
4- fixed with your header options I didn’t understand previously
5- yep I’checked that.

So only small design issue with point 1 is remaining 🙂
Thanks for your help on this
Nice day

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[Rui Guerreiro – SUPPORT]

Hi,

Can you provide admin credentials to check your settings.
Thanks

-Rui

[newki]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

Tried to remove the title but also didn’t worked.
I’m afraid you You will have to wait for the Woocommerce support reply.

-Rui