New Landing How can we help? Atelier Slow Website

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Atelier
  • #320586
    Thierry
    Member
    Post count: 37

    Hi,

    My website has become really slow after having updated either WooCommerce or your theme.
    Tests using Pingdom conclude a rather long <I> waiting time</I>. Having done some research myself, this means that it takes a lot of time to generate a certain webpage.

    What I’ve tried so far:

    • Disabled all unnecessary plugins
    • Installed your recommended caching plugins (Autoptimize and WP Super Cache
    • Disabled custom CSS
    • Disabled custom JS
    • Disabled an external font (Paymentfont.io)
    • Enabled pre-minified stylesheets and scripts through the theme options
    • There is something wrong however. Could you help me out?

    #320591
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #320592
    Thierry
    Member
    Post count: 37

    Could you please log in and check the WooCommerce pages too?

    #320605
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #320671
    Thierry
    Member
    Post count: 37

    Thanks for your help. Do you have any further advice or tips on how to increase the speed of my website?

    #320803
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Sometimes it reaches to a point that only a better( and more expensive) hosting will make it faster.
    Try to install a cache plugin if you haven’t done it yet.

    -Rui

    #321695
    Thierry
    Member
    Post count: 37

    Thanks for the extra advice.

    When you advised me to upload newer, I believe, theme files in regard of another issue (error being displayed on the ‘thanks for purchase’ page), the speed has been increased too.

    This issue is to be marked as resolved.

    Thanks for the advice!

    #321697
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted.

    -Rui

    #321698
    David Martin – Support
    Moderator
    Post count: 20834

    Marking as resolved.

    Thanks.

Viewing 9 posts - 1 through 9 (of 9 total)

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