New Landing › How can we help? › Themeforest Theme Support › Pinpoint › Slider with Vimeo video not working

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Pinpoint
  • November 24, 2013 at 7:43 pm #33128
    xeniaporcel
    Member
    Post count: 20

    Hi,

    I would like to show a Vimeo video on my homepage (http://www.socialmirror.es). I’ve followed the instructions of the theme to show it in a slider but it doesn’t work. Instead of the video, all I get is what you can see in the screenshot attached.

    I have created a Slider in the Sliders Menu and I have inserted there (through the Text tab) the embed code from Vimeo. Then, I have inserted a Text Block in my homepage and, through Add media > Sliders, I have inserted my slide in the Text Block; but the homepage is not showing any slider.

    I assume I am doing something wrong, because I see that you have a Vimeo video inside a Slider in the Pinpoint demo.

    I am using WordPress 3.7.1 but I have had the same result with a previous version (I have updated to 3.7.1 just in case that was the conflict).

    I can give you login details if you want to take a closer look.

    Thanks in advance,
    Xènia

    November 26, 2013 at 5:13 pm #33571
    Melanie – SUPPORT
    Member
    Post count: 11032

    I would like to check your backend out directly, can you let me know your wp-admin login details in a private reply? Thanks!

    November 26, 2013 at 5:22 pm #33582
    xeniaporcel
    Member
    Post count: 20
    This reply has been marked as private.
    November 27, 2013 at 4:24 pm #33934
    Melanie – SUPPORT
    Member
    Post count: 11032

    Thank you! I don’t see the error on your site :/ Can you specify please? Have you removed it? I’d need to see it in action please 🙂

    November 27, 2013 at 5:25 pm #33958
    xeniaporcel
    Member
    Post count: 20

    Hi Melanie,

    I have removed the slide because it is in my homepage and I don’t want my visitors to see it that way.

    I have put the slider in the home in Catalan language, that it has fewer visitors than the Spanish one. You can see it here: http://www.socialmirror.es/ca/

    Thanks in advance,
    Xènia

    November 28, 2013 at 4:38 pm #34216
    Melanie – SUPPORT
    Member
    Post count: 11032

    You’re on a pretty old version of the theme, can you update to the latest one please?

    Thank you!

    November 28, 2013 at 7:07 pm #34279
    xeniaporcel
    Member
    Post count: 20

    Hi Melanie,

    I have updated the theme & the Revolution Slider plugin and everything works great. I have noticed that the update theme notifications were not active in my Themeforest account, they are now.

    Sorry for the inconveniences and thanks for your help.

    Regards,
    Xènia

    November 28, 2013 at 8:50 pm #34298
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Thanks for letting us know Xènia, closing this as resolved 🙂

    Regards,

    ————————————————————————————————————

    Cosmin – Support

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    Posted in: Pinpoint
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