New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Slider Revolution Premium Plugin – Hacking Issues

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    Posted in: Neighborhood
  • December 22, 2014 at 10:33 am #137157
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please dowload latest version here at http://d.pr/f/1hEL2/5iVsU2Qj. Now update through revolution slider setting page at wordpress dashboard. You need to just upload this newly downloaded zip at there.

    Thanks
    Mohammad

    December 22, 2014 at 10:44 am #137162
    ktdoyle
    Member
    Post count: 44

    Hi Mohammad,

    I did that and got this error message again. See screen attached.

    Cheers,
    KT

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    December 22, 2014 at 10:48 am #137168
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide your wordpress admin login and FTP login detail. We can upgrade it to you.
    Thanks
    Mohammad

    December 22, 2014 at 10:56 am #137176
    ktdoyle
    Member
    Post count: 44
    This reply has been marked as private.
    December 22, 2014 at 11:07 am #137184
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You fogort to send user name for wordpress admin and Server name for FTP login detail also.
    Thanks

    December 22, 2014 at 11:12 am #137190
    ktdoyle
    Member
    Post count: 44
    This reply has been marked as private.
    December 22, 2014 at 3:24 pm #137280
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have updated plugin for first website. Second one FTP not listing files so i am unable to do it.
    Thanks
    Mohammad

    December 22, 2014 at 9:29 pm #137364
    ktdoyle
    Member
    Post count: 44
    This reply has been marked as private.
    December 23, 2014 at 6:01 am #137403
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your FTP login detail still dont work.
    Thanks
    Mohammad

    December 23, 2014 at 7:37 am #137424
    ktdoyle
    Member
    Post count: 44
    This reply has been marked as private.
    December 23, 2014 at 9:07 am #137443
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I just resolved the issue so please check it now.
    Thanks
    Mohammad

    December 23, 2014 at 9:11 am #137446
    ktdoyle
    Member
    Post count: 44

    Hi Mohammad,

    If you check our website: http://www.designerd.info, we no longer have a slider. In the WP backend, the Rev Slider is missing from the left hand menu. In fact, now we have lost everything from our front page: Slider, products, FB feed and Footer…

    Please help 🙂

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    December 23, 2014 at 9:14 am #137451
    ktdoyle
    Member
    Post count: 44

    I just activated the Slider in Plugins… That has got me back our FB Feed and Footer… Our Slider is not showing, nor are the products on the front page…

    December 23, 2014 at 9:19 am #137453
    ktdoyle
    Member
    Post count: 44

    Still says it’s version 4.3.1…

    December 23, 2014 at 9:20 am #137454
    ktdoyle
    Member
    Post count: 44

    Says it’s 4.3.1 in the Rev Slider plugin, but on the plugins page, says it’s 4.6.5…

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    Posted in: Neighborhood
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