New Landing How can we help? Atelier Slide Video Loading Issue

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Atelier
  • #307681
    coridec
    Member
    Post count: 46

    I’m having loading issues when adding a video slide to the swift slider on the home. I have 3 languages and the other two work, little bit slow but work. The main language stay stuck loading If I add the same video slide to the slider.

    For now is deactivated, how can I fix this?

    Regards,

    Corina

    #307689
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you replicate the issue in a draft page so we can test it?
    Provide us that draft page url and some admin credentials in a private reply.

    -Rui

    #307708
    coridec
    Member
    Post count: 46
    This reply has been marked as private.
    #307802
    David Martin – Support
    Moderator
    Post count: 20834

    Can we also have a WP login?

    #307819
    coridec
    Member
    Post count: 46

    Hello David,

    So this is what I found out: it gets stuck loading when having the slider with other slides plus the video slide. If I only add the video slide it loads very quickly.

    I’ve changed how I displayed the video, but It would be good to give it an eye for future needs, I’m out for now but as soon as I create the wp login I let you know.

    Thank you very much.

    Regards,
    C.

    #307822
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    kk. let us know when you have it.

    -Rui

Viewing 6 posts - 1 through 6 (of 6 total)

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