New Landing › How can we help? › Themeforest Theme Support › Joyn › Slide content Swift framework shortcodes disabled

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    Posted in: Joyn
  • June 6, 2015 at 3:10 pm #181974
    themartist
    Member
    Post count: 122

    I’m not sure if its just in the build you uploaded for me. Ed… or in all the Joyn themes but the Swift framework shortcodes are not insertable inside the slide caption content. I tried manually adding the shortcodes in – but it broke the slider. So right now, for me shortcakes inside the swift slider are not working.

    June 6, 2015 at 3:12 pm #181975
    themartist
    Member
    Post count: 122

    “shortcodes” not shortcakes lol. When I try insert a shortcode, the modal window just remains there, with the shortcode not having been inserted.

    June 7, 2015 at 11:19 pm #182146
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin access to we can check?
    What is the name of the Swift Slide you are trying to change?

    -Rui

    June 7, 2015 at 11:43 pm #182148
    themartist
    Member
    Post count: 122
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    June 8, 2015 at 1:25 pm #182394
    themartist
    Member
    Post count: 122

    any update?

    June 9, 2015 at 10:46 am #182730
    themartist
    Member
    Post count: 122
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    June 9, 2015 at 11:35 am #182768
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Can you check the slider now?

    June 9, 2015 at 11:35 am #182769
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Please check and get back to me if still not according to your requirement. Please post a screenshot as well.

    June 9, 2015 at 12:35 pm #182812
    themartist
    Member
    Post count: 122
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    June 9, 2015 at 12:37 pm #182815
    themartist
    Member
    Post count: 122
    This reply has been marked as private.
    June 9, 2015 at 11:45 pm #183023
    themartist
    Member
    Post count: 122
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    June 10, 2015 at 9:10 am #183114
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you shortly.
    Thanks
    Mohammad

    June 10, 2015 at 4:44 pm #183298
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @themartist

    That’s correct, apologies for that. I’m sending out a release update tonight for Joyn which will sort the shortcodes issue.

    – Ed

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