New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Site soo slow

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Neighborhood
  • April 20, 2016 at 7:58 pm #262850
    uform
    Member
    Post count: 60

    My site is incredibly slow and I don’t know how to make it faster.

    I tried to see if it was because of a plug-in in particular but I wasn’t able to find.

    Can you help me to find the source?

    Do you think it is because of my web hosting? I have a grid server form Media Temple.

    Thanks,

    April 21, 2016 at 9:15 am #262903
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Yes there seems to be an issue with your hosting as the site is not loading at all for me

    – Kyle

    May 4, 2016 at 6:51 pm #265443
    uform
    Member
    Post count: 60

    I contacted my host at MediaTemple but the problem is not resolved.
    They told me to installed a css Minify but it was still slow and it was messing all the page layout so I removed it
    I also installed a total cache plug-in but no difference either.

    I activated the child theme and added all my new css in it. It think it helped a bit but still the load time is slow.

    Can you tell if if there is something wrong with my site?

    Thanks,

    May 5, 2016 at 6:19 pm #265677
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That is really slow, can you try to deactivate all plugins?

    -Rui

    May 5, 2016 at 7:24 pm #265693
    uform
    Member
    Post count: 60

    The plugins are deactivated right now. Still super slow.

    May 6, 2016 at 7:45 am #265747
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    90% of the issue is your hosting, which plan do you have?

    – Kyle

    May 6, 2016 at 9:48 am #265766
    uform
    Member
    Post count: 60

    I have a gridserver at media temple.
    I have two wordpress site installed on it.

    May 6, 2016 at 9:55 am #265767
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yeah the issue is with your hosting, as you can see here: http://tools.pingdom.com/fpt/#!/euVnU8/http://dkolor.com/ there is 12 second wait for the server to respond

    – Kyle

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    Posted in: Neighborhood
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