New Landing › How can we help? › Atelier › Site shows blank after update Woocommerce 2..6.2

Viewing 3 posts - 1 through 3 (of 3 total)
  • Back to forum
    Posted in: Atelier
  • July 10, 2016 at 5:01 am #280266
    walt1997
    Member
    Post count: 12

    Hi,

    I updated Atelier to 2.1.6 and then update Woocommerce from 2.5.5 to 2.6.2.
    After refresh my backend, it shows blank page. my website goes white screen too.
    I tried rename woocommerce plugin folder and Atelier theme folder, still the same.
    what happened?
    Nedd help here, Thank you!

    July 10, 2016 at 5:28 am #280267
    walt1997
    Member
    Post count: 12

    Hi, currently I downgrade to Woocommerce 2.5.5
    Site works again, because need to keep the shop running…
    but how to fix the blank issue if I need to update plugin again?

    July 11, 2016 at 10:15 am #280363
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check your error log to know the detail of White screen issue.
    Thanks
    Mohammad

  • Back to forum
    Posted in: Atelier
Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register