New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Site is very slow

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    Posted in: Neighborhood
  • August 20, 2015 at 3:41 pm #205872
    moreani
    Member
    Post count: 28

    Hi!

    I have been searching the forum for answers but I haven’t found any. Well, I tried to smush my pics but the site is loading extremely slow still. Can you please help me with this issue?

    August 21, 2015 at 9:18 am #206080
    glassdomain
    Member
    Post count: 103

    Hi,

    Have you looked at WP super cache plugin ref: https://wordpress.org/plugins/wp-super-cache/
    And also Lazy load is worth a look – this really helped speed up my page load https://wordpress.org/plugins/lazy-load/

    Cheers,

    Pete

    August 24, 2015 at 10:19 am #206641
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Site speed is usually down to what hosting company you’re with, size of your images and amount of plugins used. The theme itself is fast as we have tested it thoroughly

    – Kyle

    August 25, 2015 at 9:37 pm #207413
    moreani
    Member
    Post count: 28

    Thanks Pete! I have now installed and running both of your recommendations but the page is still very slow.

    Any idea what else it can be? I am also smushing my images but it doesn’t seem to help either.

    //

    August 25, 2015 at 9:44 pm #207414
    moreani
    Member
    Post count: 28

    Thank you for the answer Kyle. I have contacted the host and they have checked everything. Speed is fine on other websites that they host. I have also tried to inactivate plugins like revolution slider but it doesn’t help. I have switched to another default theme (Twenty Fourteen) which increased the speed a lot. I don’t know what it means but the page is really too slow. It takes more than 2 seconds for the content to upload…that will make customers run away.
    We don’t have a lot of images at all.

    Can you kindly try and help me with this issue? we are looking at a launching next week.

    Thanks!

    August 26, 2015 at 7:49 am #207486
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please take the site off maintenance mode so I can run it through a speed check

    – Kyle

    August 26, 2015 at 3:34 pm #207761
    moreani
    Member
    Post count: 28
    This reply has been marked as private.
    August 26, 2015 at 4:35 pm #207802
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You can post here the details, you just need to the reply has private.
    You can also enable the Catalog mode to avoid any orders and remove the maintenance mode.

    -Rui

    August 26, 2015 at 4:44 pm #207808
    moreani
    Member
    Post count: 28
    This reply has been marked as private.
    August 26, 2015 at 4:46 pm #207811
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Go to theme options-> Woocommerce options

    https://www.dropbox.com/s/kc4gd90nsmrpa13/Screenshot%202015-08-26%2016.46.57.png?dl=0

    -Rui

    August 26, 2015 at 5:09 pm #207817
    moreani
    Member
    Post count: 28
    This reply has been marked as private.
    August 26, 2015 at 5:15 pm #207820
    moreani
    Member
    Post count: 28
    This reply has been marked as private.
    August 26, 2015 at 5:19 pm #207821
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. to run the speedtest in Pingdom tools you should disable the maintenance mode just to make the test
    http://tools.pingdom.com/fpt/

    It could be the time of initial reply from the hosting server, or some domain redirection.

    -Rui

    August 26, 2015 at 5:28 pm #207828
    moreani
    Member
    Post count: 28
    This reply has been marked as private.
    August 26, 2015 at 5:32 pm #207832
    moreani
    Member
    Post count: 28
    This reply has been marked as private.
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    Posted in: Neighborhood
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