New Landing › How can we help? › Atelier › Site is slow despite good performance test scores

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    Posted in: Atelier
  • June 4, 2017 at 5:35 pm #326836
    canavera
    Member
    Post count: 7

    Hi!
    I’m having some speed issues with my website. It takes from 3 to 6 seconds to load even with no plugins activated (just Atelier). I use everything I could find (cache, cdn, compression, gzip, etc.), use wpengine and have good performance scores despite the slow loading time:
    https://www.webpagetest.org/result/170604_RA_SA3/
    I’m getting slightly desperate and would love some help on this! 🙂
    Thanks

    June 6, 2017 at 11:12 am #327121
    David Martin – Support
    Moderator
    Post count: 20834

    Run your URL through this test tool and you will see your server response time is pretty bad: https://tools.pingdom.com/#!/eM45mB/http://envolshop.com/. Please contact WPEngine, they will assist you.

    June 6, 2017 at 11:12 am #327122
    canavera
    Member
    Post count: 7

    The site is unusable, I’ve tried everything I could. It’s probably something simple but I just can’t find it… And I’m almost certain it comes from the theme somehow. I’d really love some help on this matter, I’ve been blocked for a few days now.
    Thanks!

    June 6, 2017 at 11:13 am #327123
    canavera
    Member
    Post count: 7

    Ok I’ll try this. Sorry I was writing my answer when you typed yours. Thanks for the help.

    June 6, 2017 at 11:35 am #327127
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks David.

    -Rui

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