New Landing › How can we help? › General › Feedback & Suggestions › Site is not working properly

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    Posted in: Feedback & Suggestions
  • August 16, 2015 at 8:09 pm #204374
    BruceGrimes
    Member
    Post count: 59

    Dear Developer,

    As of late I’ve been having allot of problems with my theme. I am not sure if this is because of an update or not but I have not been playing around with the source code in any way or uploaded a weird plug-in.

    I have been having the following problems:

    – Site loads VERY slow
    – Pages in the dashboard take forever to load (The elements in the swift page builder do not show up anymore)

    Can you help me solve this problem?

    All the best,

    Bruce

    August 17, 2015 at 10:52 am #204491
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Bruce,

    Can you add your purchase code from ThemeForest so we can verify your purchase and move your ticket to the correct forum?

    We can then help investigate your issue further.

    Thanks,
    David.

    August 17, 2015 at 12:41 pm #204566
    BruceGrimes
    Member
    Post count: 59
    This reply has been marked as private.
    August 17, 2015 at 1:59 pm #204595
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Some of your images are huge: http://d.pr/i/1kP4i/2BRFpSv7

    – Kyle

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    Posted in: Feedback & Suggestions
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