New Landing How can we help? Themeforest Theme Support Neighborhood Site is blank (except revslider) only in Internet Explorer

Viewing 11 posts - 1 through 11 (of 11 total)
  • #42824
    jinsley8
    Member
    Post count: 14

    Hi,

    I need help to figure out what is happening on my site. On my localhost it shows up fine in IE but online only the revslider shows. Everything works perfectly in Chrome and Firefox.

    URL: http://www.teamltdshop.com/

    To get past the temporary splash page go to http://www.teamltdshop.com/teamltd87

    I plan on turning off the splash page tomorrow at 3pm EST but this error in IE will really effect everything.

    #42826
    jinsley8
    Member
    Post count: 14

    Here is another image that shows the header and show content below the slider, which doesn’t show in IE.

    #43171
    Melanie – SUPPORT
    Member
    Post count: 11032

    Which IE? I see everything just fine in mine.

    #43261
    jinsley8
    Member
    Post count: 14

    Hi Melanie,

    I’m running IE10 on Windows 7 and can’t see it. If I run a speed test on Pingdom (http://tools.pingdom.com/fpt/) it can’t detect it either.

    When I use BrowserStack.com to emulate different browsers, it shows in
    – IE10-11 on Windows 8
    – IE11 on Windows 7

    It doesn’t show on:
    – IE8-10 on Windows 7

    #43779
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hm I don’t have windows 7, so I will forward this to the developer

    #43858
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    I can’t get the site to load on any browser? Can you check and confirm?

    – Ed

    #43877
    jinsley8
    Member
    Post count: 14

    Hi Ed,

    I can confirm it’s loading on everything except IE10-8.

    I’ve been having a lot of trouble with this theme pushing my server resources to the max and chewing up all my server memory when it shouldn’t. I even have it setup on MaxCDN and it doesn’t help either.

    #44656
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Still can’t get your site to open on any browser here – https://www.dropbox.com/s/je3vsg188v72swg/Screenshot%202014-01-25%2014.48.04.png

    – Ed

    #44707
    jinsley8
    Member
    Post count: 14

    Oh right, That URL was the workaround to get past the splash page plugin that was active.

    The site is now fully online at http://www.teamltdshop.com/

    I used BrowserStack Screenshots to check 25 different browser versions and it also shows the site is working in all but IE. http://www.browserstack.com/screenshots

    When I try removing some widgets from the homepage or using less items in the carousel (to reduce page weight) I get an error where the images scale to 3/4 of the size and the rollovers don’t work properly so I’ve had to keep the layout as is for now.

    #45924
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Have you used the actual browserstack browsers though? Just checked IE10/W8 here and works fine!

    – Ed

    #45931
    jinsley8
    Member
    Post count: 14

    Hey Ed,

    Ya IE10/W8 is the only IE browser that renders properly on Browserstack. All other IE versions are blank. On my computer I have IE10/W7 and that does not work either.

Viewing 11 posts - 1 through 11 (of 11 total)

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