New Landing › How can we help? › Atelier › Site has changed?

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    Posted in: Atelier
  • February 17, 2016 at 11:04 am #249870
    micheal_w
    Member
    Post count: 498

    Hi Guys,

    Since the weekend, we use your theme on our website http://www.australiaclassic.com.au. We applied a custom maintenance page and everything was working fine until today (it looked like the attached pic). The site itself looks strange, errors everywhere + whatever option we choose on the maintenance section, it does not applies on the front end…

    Can you please have a look and advise what can be the problem?

    Please note, that since the site (the maintenance page) is online, we haven’t done anything on the site nor in the back end…

    February 17, 2016 at 11:05 am #249872
    micheal_w
    Member
    Post count: 498

    screenshot

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    February 17, 2016 at 12:40 pm #249931
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact to hosting provider to change PHP settings ‘Multibyte String : mbstring.encoding_translation’ turned on, some special characters will not display.
    Thanks
    Mohammad

    February 17, 2016 at 12:42 pm #249932
    micheal_w
    Member
    Post count: 498

    Hi Mohammad,
    okay, I will contact them now.

    Will it solve the other problems (look of the site) and the function of the maintenance option?

    February 18, 2016 at 6:22 am #250195
    micheal_w
    Member
    Post count: 498

    All good, thank you!

    February 18, 2016 at 6:50 am #250196
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome and glad to help you.
    Thanks
    Mohammad

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