single product images pixelated

[tazacorbin]

Hi there,
1. Suddenly when I go to any single product page, the main image appears blurred, as if it has no resolution, but it has. I haven’t made any change on those images.
Example: http://johnnyti-cp188.wordpresstemporal.com/wordpress/shop-2/fargo-backpack/

2. Version 1.9.81 of Atelier is compatible with WordPress 4.5?

Thank you very much

[Kyle – SUPPORT]

Hi

Images seem crisp to me http://d.pr/i/1h8cY/30qzPhNa

Yes you need to update the theme to work with WordPress 4.5

– Kyle

[tazacorbin]

Ok, sorry for that. Thank you very much

[Kyle – SUPPORT]

No problem

– Kyle

[tazacorbin]

Hi again,
Sorry, but my problem is still there. I have updated to the last version of WordPress and Atelier, but all of the products are blurred.
Example: http://johnnyti-cp188.wordpresstemporal.com/wordpress/shop-2/mochila-fargo/
Could you please help me?? It is very important.

Thank you very much

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[Kyle – SUPPORT]

Hi

Not for me? http://d.pr/i/1j5AI/2Hix69cB

Try clearing your cache

– Kyle

[tazacorbin]

I have already done it and nothing happens…
I have checked it in many screens, and also in safari, chrome, firefox… I can’t understand it! I am desperate!! Am I the only one with this problem??

[Rui Guerreiro – SUPPORT]

It’s also displaying fine to me.
https://www.dropbox.com/s/j1jhh8now7owo39/Screenshot%202016-06-02%2009.33.54.png?dl=0

Try chrome in Incognito mode.

-Rui

[tazacorbin]

Nothing…
Is also blurred… When you do zoom the image is ok, but if you don’t do nothing is blurred…
What can I do?

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[tazacorbin]

Nothing…
Is also blurred… When you do zoom the image is ok, but if you don’t do nothing is blurred…
What can I do?
Some months ago everything was ok… I don’t know why now is like this, but I need to solve it, because next week we will launch the website!

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[Kyle – SUPPORT]

What’s the login url so I can log into admin and check the settings

– Kyle

[tazacorbin]

This reply has been marked as private.

[Kyle – SUPPORT]

Getting a 402 bad gateway error when trying to access wp-login.php

Please check with your hosts

– Kyle

[tazacorbin]

This reply has been marked as private.

[Kyle – SUPPORT]

UK

Thanks

– Kyle