New Landing › How can we help? › Themeforest Theme Support › Dante › Single product image does not appear in some cases

Viewing 4 posts - 1 through 4 (of 4 total)
  • Back to forum
    Posted in: Dante
  • May 30, 2014 at 2:02 pm #79117
    abo
    Member
    Post count: 41

    Hello

    In some cases, on Safari, the single product image on a single product page, does not appear until a mouse hover into this area occurs.
    This can be testet at your won demo site. It happens randomly. Best way to test it is to empty the cache.

    Thanks for checking.
    Aldo

    June 1, 2014 at 1:37 pm #79296
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Aldo,

    Tried testing here but unable to replicate, even after cleared cache.

    What version of Safari are you using? Have you tested a different machine?

    – Ed

    November 30, 2014 at 12:52 am #132256
    bluecouches
    Member
    Post count: 23

    I am also having this problem. Only in Safari, main product image does not appear on some product pages until mouse over.

    December 1, 2014 at 11:40 am #132496
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi @bluecouches,

    Can you tell me which version of the safari you are using like Ed asked, so that we can create a test case for that bug, also is that occur random or in some particular scenario, if so pass us the scenario to recreate the issue.

    Let us know,

    Thanks,
    laranz.

  • Back to forum
    Posted in: Dante
Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register