New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Single Image Element Size 1/6

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    Posted in: Neighborhood
  • August 4, 2015 at 3:46 am #200394
    jeff_quade
    Member
    Post count: 37

    I noticed that when I am creating a new single image element that I can reduce the width down to 1/6. but when I add an image and save draft it jumps up to full width, even though it say 1/6 on the element.

    I have searched for recent information on this in the knowledgebase but all i see are threads 8 month or more back.

    Is this something that is being worked on or is there something I need to do differently for it to work correctly?

    See attached image.

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    August 4, 2015 at 8:27 am #200472
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Are you using the latest version of the theme?

    – Kyle

    August 4, 2015 at 8:47 am #200481
    jeff_quade
    Member
    Post count: 37

    Yes. 3.10

    August 4, 2015 at 8:59 am #200492
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    This issue isn’t happening on my demo, can you provide me with a login to check?

    – Kyle

    August 4, 2015 at 9:08 am #200499
    jeff_quade
    Member
    Post count: 37
    This reply has been marked as private.
    August 4, 2015 at 9:13 am #200501
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It’s working fine? http://d.pr/i/182xF/55mZKLGW

    – Kyle

    August 4, 2015 at 8:59 pm #200783
    jeff_quade
    Member
    Post count: 37

    I don’t think it is working fine. Look at these two images and this link. you can see in the image that it says 1/6 but the element is full width. you can also see on the live page that is is full width.

    http://www.totalassettracking.com/12983/

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    August 5, 2015 at 8:21 am #200829
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry I didn’t realise it was when you updated the page, tested on my demo and it’s happening for me too, will get the developer to check this for you

    – Kyle

    August 6, 2015 at 12:03 am #201177
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Sorted for next update, thanks.

    – Ed

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    Posted in: Neighborhood
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