New Landing How can we help? Themeforest Theme Support Neighborhood Since theme update revolution slider has lost images

Viewing 14 posts - 1 through 14 (of 14 total)
  • #225535
    joeyw
    Member
    Post count: 78

    Hi,

    Since updating theme quite a few images from my clients site have gone missing within the revoltion sliders and there are a lot of sliders throughout the site!

    Please can someone take a look and advise.

    Many thanks
    Jo

    #225539
    joeyw
    Member
    Post count: 78

    And the links have all stopped working and text has disappeared!! example here http://graphtecgb.co/imaging-shop/ Each tab had formatted text in and it’s all disappeared!!

    Help!!

    #225540
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #225602
    joeyw
    Member
    Post count: 78
    This reply has been marked as private.
    #225941
    joeyw
    Member
    Post count: 78
    This reply has been marked as private.
    #225942
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can’t login with those credentials. Can you check it?
    Does the slider work fine in the preview?

    -Rui

    #226156
    joeyw
    Member
    Post count: 78
    This reply has been marked as private.
    #226160
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just tried again with the new password and still doesn’t work.

    -Rui

    #226162
    joeyw
    Member
    Post count: 78
    This reply has been marked as private.
    #226577
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Jo,

    Looks like the plugin has not been updated? http://graphtecgb.co/wp-admin/themes.php?page=tgmpa-install-plugins&plugin_status=update. Can you run that update?

    Cheers,
    David.

    #227188
    joeyw
    Member
    Post count: 78
    This reply has been marked as private.
    #227473
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your homepage slider is working correctly for me.

    However the tabs you refer to on your shop page, which are part of the Rev Slider are hidden. I am not sure why their latest update would do that.

    Please add this custom CSS:

    .tp-parallax-wrap {
        visibility: inherit!important;
    }

    Thanks,
    David.

    #228578
    joeyw
    Member
    Post count: 78
    This reply has been marked as private.
    #228927
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Jo,

    This is very odd and should not be happening, I have seen that Rev Slider have released an micro version update so this could indeed fix the above issues. I’ll check with the lead developer about when we can bundle this into the theme update.

    Thanks,
    David.

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