New Landing › How can we help? › Cardinal › Sign up form emails empty field, instead of user email

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    Posted in: Cardinal
  • September 3, 2014 at 4:25 pm #106781
    Levare
    Member
    Post count: 9

    Sign up form sends admin a black field, instead of user email, as sign up form should. What would be the best way to resolve this? Cheers

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    September 3, 2014 at 5:06 pm #106790
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    That’s not a sign up form for the website, it’s just a general form which we created for demo purposes only.

    To configure the form properly you can go to Contact Forms and edit the email area

    – Kyle

    September 3, 2014 at 10:30 pm #106857
    Levare
    Member
    Post count: 9

    It may not take a minute to fix for next release, but would simplify it for future users to get emails of senders, like with other forms. I ended up copying settings from other form.

    Cheers

    September 4, 2014 at 1:21 am #106894
    Levare
    Member
    Post count: 9

    Issue persisted. Can you please assist ASAP. We are getting signups without any emails.

    Many thanks!

    September 4, 2014 at 6:51 am #106944
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Have you changed the settings in the contact form? for you to receive emails of signups you would need to set your email in the ‘send to’ field

    – Kyle

    September 4, 2014 at 4:01 pm #107131
    Levare
    Member
    Post count: 9

    Yes.

    Resolved it with Flamingo plugin that records entries in WP database. Which is actually better.

    Thank you

    September 4, 2014 at 10:53 pm #107215
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad you solved it.
    -Rui

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