New Landing › How can we help? › Atelier › Sidebar widget jumps out of sidebar while scrolling

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    Posted in: Atelier
  • June 7, 2017 at 7:40 am #327319
    cfairi
    Member
    Post count: 129

    Hi, I am seeing an error on this page where if I scroll from the top of the page down, the scrolling widget in the sidebar jumps onto the main banner.

    https://fairinachengjewellery.com/engagement-wedding-commitment/how-to-find-her-ring-size/

    I’ve attached images showing the point at which this happens. The first image shows the widget in the right place. The second shows the widget on top of the banner. I have it on other pages of my site and it works fine if the Page Title Style is set to Hero Tabbed. The issue occurs when the Page Title Style is set to Hero.

    Thank you.

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    June 8, 2017 at 2:13 pm #327667
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s temporary while the scroll is happening. Not sure what can be done to avoid this.
    Will forward to our head developer.

    -Rui

    June 9, 2017 at 3:13 am #327777
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    We have made a change to the code that should resolve this, would you be willing to test the build if we send it over?

    Thanks,

    – Ed

    June 9, 2017 at 6:25 am #327788
    cfairi
    Member
    Post count: 129
    This reply has been marked as private.
    June 11, 2017 at 3:31 am #327959
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please can you install this version of the theme, and let us know – http://swiftideas.d.pr/d2AwnM/345DL7sG

    Thanks,

    – Ed

    June 15, 2017 at 11:39 am #328918
    cfairi
    Member
    Post count: 129
    This reply has been marked as private.
    June 15, 2017 at 6:04 pm #328942
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please can you check the link again? A password is not and should not be asked for!

    Thanks,

    – Ed

    June 26, 2017 at 5:53 am #329990
    cfairi
    Member
    Post count: 129
    This reply has been marked as private.
    June 26, 2017 at 9:30 am #329996
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    In the meantime we already released another upate. Try to run the update in the themes dashboard.
    https://cl.ly/2C3h403G0r1Y/Image%202017-06-26%20at%209.32.03%20AM.png

    -Rui

    June 26, 2017 at 12:08 pm #330015
    cfairi
    Member
    Post count: 129
    This reply has been marked as private.
    June 26, 2017 at 12:31 pm #330022
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Probably you already have done this but can you try to clear the browser cache?
    Will forward this one to Ed again.

    -Rui

    June 27, 2017 at 1:47 am #330121
    cfairi
    Member
    Post count: 129
    This reply has been marked as private.
    June 27, 2017 at 10:12 am #330142
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. Let’s wait for Ed reply.

    -Rui

    June 29, 2017 at 12:11 am #330449
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Unfortunately due to the way the transition on the hero heading works, we’ve had to disable the parallax when the sticky sidebar is used. This will prevent the issue. We tried to test on your site but the plugins you had enabled prevented us from doing so. Please can you install this theme build – http://swiftideas.d.pr/20Liij

    Thanks,

    – Ed

    July 3, 2017 at 11:31 am #330784
    cfairi
    Member
    Post count: 129
    This reply has been marked as private.
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    Posted in: Atelier
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