New Landing How can we help? Themeforest Theme Support Pinpoint Sidebar showing beneath content

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  • Posted in: Pinpoint
  • #20619
    Syndicator
    Member
    Post count: 21

    Hello a curly one here:

    My sidebars display beneath my content instead of to the right of the content…but…

    This only happens on Google Chrome and IEx? on PC
    In Firefox on MAC/PC and Chrome MAC all good. MAC Safari also has no issue with this.
    On Chrome on MAC (V29.0.1547.57) the issue is not apparent

    Version of PC Chrome is: Version 29.0.1547.66 m (Latest)

    I have removed all TEXT from the content body and this issues still occurs. That is, there is no content or stray code that can be changing what the theme is doing

    What else can I look for that would be causing this????

    #20725
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Can I see your site please, in order to check what’s going on?

    What theme version are you using?

    Regards,
    ————————————————————————————————————

    Cosmin – Support

    #20850
    Syndicator
    Member
    Post count: 21

    I knew that you would ask…its a dev site running on IIS.

    On my MAMP MAC installation no issues, however I have not tested MAMP on PC Chrome to determine rendering issues or not.

    I can send you the page source from an affected page if that helps.

    I am using Theme version 1.5.4

    Cheers

    #21037
    Cosmin – SUPPORT
    Member
    Post count: 3851

    It’s not really about the server (though I don’t think the theme was tested with IIS), but more about how the document is presented in the browser.

    Code wouldn’t help, I need to see that on a site, with an inspection tool, in a browser, in order to figure it out. But do try with XAMP on a PC w/ Chrome and let me know how it goes – we haven’t encountered any such issues in that browser while testing the theme.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

Viewing 4 posts - 1 through 4 (of 4 total)

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