New Landing › How can we help? › Themeforest Theme Support › Joyn › side nav thumbnails

Viewing 15 posts - 1 through 15 (of 17 total)
1 2
  • Back to forum
    Posted in: Joyn
  • July 23, 2015 at 11:27 am #197035
    ckgerard
    Member
    Post count: 145

    Some of the thumbnails in the side navigation are defaulting to the demo content (see attached image). Most of them are displaying the correct images I’ve uploaded to the featured image.

    Any idea how I resolve the 4 protfolios that are showing the wrong thumbnail images?

    Best wishes,

    C

    Attachments:
    You must be logged in to view attached files.
    July 23, 2015 at 11:36 am #197039
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I tried the link you posted in the topic form and I’m not seeing that, can you try to clear your browser cache?

    This is what I’m seeing.
    https://www.dropbox.com/s/exv1xqnvm8f3s2a/Screenshot%202015-07-23%2011.35.33.png?dl=0

    -Rui

    July 23, 2015 at 11:42 am #197042
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That password is not working for me, can you please check and re-post?

    – David.

    July 23, 2015 at 12:50 pm #197079
    ckgerard
    Member
    Post count: 145
    This reply has been marked as private.
    July 23, 2015 at 2:18 pm #197123
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The new password does not work. swLMW281f – can you please test the login and update?

    Cheers,
    David.

    July 23, 2015 at 2:56 pm #197136
    ckgerard
    Member
    Post count: 145
    This reply has been marked as private.
    July 24, 2015 at 9:49 am #197366
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Login failed.

    Username: ckgerard

    Pass: swLMW281f

    Please test the login and update.

    Cheers,
    David.

    July 24, 2015 at 9:56 am #197368
    ckgerard
    Member
    Post count: 145
    This reply has been marked as private.
    July 24, 2015 at 4:23 pm #197475
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Perfect, thanks!

    You have version 2.10 installed can you update to 2.16 ?

    This is not something I can replicate so it looks like it is unique to your installation.

    – David.

    July 24, 2015 at 4:37 pm #197484
    ckgerard
    Member
    Post count: 145
    This reply has been marked as private.
    July 24, 2015 at 4:55 pm #197493
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your Swift Framework is out of date, if you update that to version 1.4 it should resolve the issue. Please get the files from here: http://www.swiftideas.com/forums/topic/swift-framework-plugin/.

    – David.

    July 24, 2015 at 5:24 pm #197507
    ckgerard
    Member
    Post count: 145
    This reply has been marked as private.
    July 27, 2015 at 9:51 am #197951
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This image is displaying because there is a setting within the portfolio containing the image (See screenshot). To resolve this:

    In that portfolio item, navigate to ‘Detail Media => Detail Type => Detail image‘. Remove those images and update the post.

    – David.

    Attachments:
    You must be logged in to view attached files.
    July 27, 2015 at 11:00 am #198006
    ckgerard
    Member
    Post count: 145

    Thanks David – I see now. One more question – why are there 4 images in there?

    Best wishes,

    C

    July 27, 2015 at 11:12 am #198011
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I am not 100% sure as to why, as there should only be one. This can be caused by multiple demo content imports or a demo content import failing and then being re-run.

    – David.

  • Back to forum
    Posted in: Joyn
Viewing 15 posts - 1 through 15 (of 17 total)
1 2

You must be logged in to reply to this topic.