New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Shortcodes won't work in product description

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Neighborhood
  • January 23, 2016 at 11:28 am #243046
    florianibe
    Member
    Post count: 33

    Hey guys,

    the shortcodes of your framework don’t work in product description 🙁

    How can i make it posssible?

    Florian

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    January 25, 2016 at 6:28 pm #243495
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Florian,

    Please add your WP login, are you using the latest theme version?

    Thanks.

    January 25, 2016 at 9:33 pm #243574
    florianibe
    Member
    Post count: 33
    This reply has been marked as private.
    January 27, 2016 at 10:24 am #243998
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to Admin -> Theme Options -> Woocommerce Options -> Page Builder on Product Pages.
    Thanks
    Mohammad

    January 28, 2016 at 11:08 pm #244643
    florianibe
    Member
    Post count: 33

    Hi Mohammad,

    this changes the style of my site?
    I only want to use the shortcodes in the normal fiel?

    Is it the only solution?

    Florian

    January 29, 2016 at 1:48 pm #244815
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The shortcodes or page builder?

    – Kyle

    February 18, 2016 at 11:51 am #250308
    florianibe
    Member
    Post count: 33

    Sorry for the late reply.

    I want to use my own shortcodes and the shortcodes of the builder if possible?

    Can i activate the Page Builder only on selected product pages.

    Florian

    February 18, 2016 at 11:57 am #250314
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You can only use them in the main content area, either with the page builder or visual editor. They will not work in Product Meta > Product Description

    – Kyle

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    Posted in: Neighborhood
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