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New Landing › How can we help? › Cardinal › Shortcodes not working on new site.
- This topic has 24 replies, 7 voices, and was last updated 8 years by Rui Guerreiro – SUPPORT.
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Posted in: Cardinal
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June 8, 2015 at 1:34 am #182171
Brand new wordpress install. No extra plugins. No extra themes besides 2015. Latest update. Browser plugins disabled. Firefox/chrome still no go.
Steps so far.
Install theme from zip.
Load preset content.Doesn’t work with or without page builder.
Login included.
June 8, 2015 at 5:16 am #182187Hi,
You did not mention your actual problem. Please explain your exact issue.
Thanks
MohammadJune 8, 2015 at 5:25 am #182188While in the editor the short code links will not work. ie. I can not make a new button or dropcap or slider or anything in the swiftcode. I’m familiar with the builder and shortcodes from flexform and dante. I’ve gotten cardinal to work on a vps, but as I said this should be a brand new non conflicting setup. Thanks for help. Also a login was provided in the first message.
June 8, 2015 at 7:38 am #182221Hi,
It seems any plugin conflict so please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
Thanks
MohammadJune 9, 2015 at 2:13 pm #182852I’m still having the same problem now on another server after lengthy setup. There are no plugins besides ones installed by Cardinal. Even those disabled the problem remains.
June 9, 2015 at 11:11 pm #183006I installed Dante on the same installation and it works, shortcodes and all. Really need help with this.
June 10, 2015 at 9:30 am #183120Hi,
Everything seems fine to me. Please clear the cache of browser and check for issue. You can check in another browser.
Thanks
MohammadJune 10, 2015 at 9:47 am #183124I’ve checked from Firefox, Chrome, Internet Explorer. I’ve tried on a brand new windows installation from a brand new laptop. I tried shared hosting. I tried vps. I tried no plugins. I tried all plugins.
But it works for you though?
June 10, 2015 at 9:59 am #183128Hi,
Just attach some marked screenshot to get your issues exactly. Because we understand wrong issue.
Thanks
MohammadJune 10, 2015 at 10:07 am #183130June 10, 2015 at 10:26 am #183139Hi,
Dont see any error in browser console. The developer of theme will assist you shortly.
Thanks
MohammadJune 10, 2015 at 3:54 pm #183285Hi LADave and Mohammed,
I’m having the same problems LADave has.
When i want to put in a shortcode (Cardinal theme) the shortcode generator resets and no content/shortcode is placed on the page.
Thats an error in my opinion.
Please let me know when you fix this problem or give me an update.
Thanks
June 10, 2015 at 4:40 pm #183296Hi,
We already replicate that issue and we are fixing it ASAP. Probably later today or tomorrow we will send an update.
Thanks
-RuiJune 10, 2015 at 4:43 pm #183297Hi there,
We’ve already fixed this, will be fixed in the update we send out later on today.
Thanks,
– Ed
June 10, 2015 at 7:33 pm #183354Hi all i have same issue with Atelier
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Posted in: Cardinal
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