New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Shortcode Generator Button missing …

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    Posted in: Neighborhood
  • May 15, 2015 at 2:45 pm #175385
    MarieWorks
    Member
    Post count: 225

    Hi,

    My shortcode generator button seems to of gone missing (see screen shot) – it was there yesterday and now its gone . Any ideas?

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    May 15, 2015 at 3:02 pm #175401
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Try disabling plugins to see if that fixes the issue, if not, please provide me with a login

    – Kyle

    May 15, 2015 at 3:08 pm #175408
    MarieWorks
    Member
    Post count: 225
    This reply has been marked as private.
    May 15, 2015 at 4:07 pm #175425
    MarieWorks
    Member
    Post count: 225

    Hi Something strange seems to be going on,

    The option to add new posts has disappeared and so has the the shortcode generator button..?

    Is something up with the theme / or wordpress?

    thanks.
    C

    May 15, 2015 at 4:17 pm #175434
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Just checked and seems ok. Try to clear the cache, use a different browser and if necessary use the user credentials you provided to us.

    https://www.dropbox.com/s/1ahtu4p98v1chuj/shortcode_generator.png?dl=0

    -Rui

    May 15, 2015 at 4:29 pm #175441
    MarieWorks
    Member
    Post count: 225

    Hi Rui,

    Ah that seems to of done it New post option and short code generator are both back now. Thank you ! 🙂

    May 15, 2015 at 4:41 pm #175446
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted.
    -Rui

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    Posted in: Neighborhood
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