New Landing How can we help? Themeforest Theme Support Dante Shortcode Generator Broken

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  • Posted in: Dante
  • #84881
    macmcg
    Member
    Post count: 24

    Please help on this ASAP. When switching to classic edit mode, I cannot insert shortcodes.
    The following error appears in the input box
    ‘NOTE: You are viewing an inactive theme. Activate the “dante/swift-framework/sf-shortcodes” template to correct rendering.’

    Actions taken:
    – I have deactivated and reactivated plugins.and cannot figure out the issue with shortcode generation.
    – I have tried different browsers
    – I have tried separate installation
    – I have tried child and parent themes

    Please let me know next steps.

    #84883
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Not seen this before, definitely a local issue – not the theme at fault.

    Drop me a link/login in a private reply and I’ll take a look.

    – Ed

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