New Landing › How can we help? › Atelier › Shopping Cart not working

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Atelier
  • November 18, 2015 at 7:33 pm #229762
    dsirard11
    Member
    Post count: 122

    Hello,

    I was trying to test our site and when I click on the Proceed to Checkout I get this messsge on a new page:

    An error occurred during a connection to soakshore.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

    Not sure what’s wrong.

    Thank you,
    Dawna

    November 18, 2015 at 7:35 pm #229763
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Dawna,

    Please contact your host, looks like it is related to your secure connection.

    Thanks,
    David.

    November 18, 2015 at 7:38 pm #229766
    dsirard11
    Member
    Post count: 122

    Okay – will do.

    Thank you,
    Dawna

    November 18, 2015 at 7:43 pm #229768
    David Martin – Support
    Moderator
    Post count: 20834

    No problem,
    David.

    November 18, 2015 at 7:49 pm #229769
    dsirard11
    Member
    Post count: 122

    You were right. Tech support at our hosting site is working on it. 🙂

    November 18, 2015 at 7:54 pm #229772
    David Martin – Support
    Moderator
    Post count: 20834

    Great, glad they have it covered!
    -David.

    November 18, 2015 at 8:21 pm #229777
    dsirard11
    Member
    Post count: 122

    Hi David,

    It seems now that we have an SSL our site is completely messed up. Can you look at it and let me know if you can help?

    Thank you,
    Dawna

    November 18, 2015 at 8:22 pm #229778
    dsirard11
    Member
    Post count: 122

    Never mind – all fixed. 🙂

    November 19, 2015 at 9:07 am #229813
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂

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