New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Shopping Cart Not Showing

Viewing 14 posts - 1 through 14 (of 14 total)
  • Back to forum
    Posted in: Neighborhood
  • March 15, 2015 at 6:12 am #157387
    artselemental
    Member
    Post count: 23

    Hi,

    I have just updated to Woocommerce v2.3.6 and am using Neighborhood v2.12 and I just realised that my shopping cart is broken. Customers can still add items to the cart but nothing is shown when you View Cart.

    Please advice?

    March 16, 2015 at 8:26 am #157545
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems fine to me. Please check the attachment.
    Thanks
    Mohammad

    Attachments:
    You must be logged in to view attached files.
    March 17, 2015 at 10:51 am #158101
    artselemental
    Member
    Post count: 23

    Thanks for that Mohammad. Yes it works that way according to your screenshot, but when you click on the View Shopping Bag, nothing comes up. Customers cannot seem to check out no matter what they try…

    March 17, 2015 at 11:00 am #158114
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of theme 2.15 and let me know your feedback.
    Thanks
    Mohammad

    March 18, 2015 at 2:09 am #158419
    artselemental
    Member
    Post count: 23

    Hi I just updated to v2.16 and it hasn’t worked. I am also using the child theme so I deactivated that and only activated the updated Neighbourhood and it still didnt work.

    March 18, 2015 at 2:21 am #158423
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate all plugins except woocommerce to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thanks
    Mohammad

    March 18, 2015 at 5:06 am #158439
    artselemental
    Member
    Post count: 23

    Hi it didnt work. The site appeared broken when all plugins were deactivated except for Woocommerce.

    March 18, 2015 at 5:14 am #158442
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail.
    Thanks
    Mohammad

    March 18, 2015 at 5:28 am #158444
    artselemental
    Member
    Post count: 23
    This reply has been marked as private.
    March 18, 2015 at 6:23 am #158458
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I deactivate all plugin except woocommerce. Now everything seems to fine. Please activate plugin one by one and check cart page to find problematic plugin.
    Thanks
    Mohammad

    March 18, 2015 at 6:36 am #158460
    artselemental
    Member
    Post count: 23

    ok thanks

    March 18, 2015 at 6:47 am #158462
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome.
    Thanks
    Mohammad

    March 18, 2015 at 6:50 am #158463
    artselemental
    Member
    Post count: 23

    awesome thank you it works now

    March 18, 2015 at 6:54 am #158464
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome.
    Thanks
    Mohammad

  • Back to forum
    Posted in: Neighborhood
Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register