Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Nota
  • #316983
    katiiar
    Member
    Post count: 85

    hi,

    I have two problem

    On mobile, the cart is blocked and can not continue the purchases.

    2 – On mac computers, the swift slider cuts the photo while on all the other support we see the whole problem is only with the mac computers, how to fix this?

    #316988
    David Martin – Support
    Moderator
    Post count: 20834

    1) I cannot see this. Initially I cannot emulate this.

    What device/orientation are you on? Do you mind adding a screenshot?

    2) What do you mean cuts the photo, please also add a screenshot.

    Thanks.

    #317051
    katiiar
    Member
    Post count: 85

    You can see on these images, sir some computer we see well the whole image, and on some other computer the image is cut up

    Each computer does not see the same image and it is a problem

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    #317056
    katiiar
    Member
    Post count: 85

    The second picture Does not manage to send

    #317058
    David Martin – Support
    Moderator
    Post count: 20834

    Please add this to Theme Options => Custom CSS:

    .swiper-slide[data-bg-align="center"][data-bg-horiz-align="center"] {
        background-position: top center !important;
    }
    #317062
    katiiar
    Member
    Post count: 85

    Now it’s down that’s cutting

    But on other pc i see the picture normally

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    #317064
    katiiar
    Member
    Post count: 85

    On other pc its like that

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    #317067
    David Martin – Support
    Moderator
    Post count: 20834

    So only the 13inch Mac retina sizes need to adjustment, normal screen sizes are fine?

    #317071
    katiiar
    Member
    Post count: 85

    Yes but not only, another friend who does not have macbook see the picture cut. I think about the small pc screen the picture is cut.

    #317090
    David Martin – Support
    Moderator
    Post count: 20834

    The best way to handle this for small screens would be:

    @media only screen and (max-width: 767px) {
    .swiper-slide[data-bg-align="center"][data-bg-horiz-align="center"] {
        background-position: top center !important;
    }
    }
    #317094
    katiiar
    Member
    Post count: 85

    It’s always the same

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    #317098
    David Martin – Support
    Moderator
    Post count: 20834

    Your screenshot looks right though, the heads are not cropped off?

    #317105
    katiiar
    Member
    Post count: 85

    Yes but the image is not full rendering is not the same according to the screen

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    #317110
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The image is relative the width/height. Where you have a limited height, the image cannot display the entire image correctly, if it did it would lose perspective and become distorted.

    #317122
    katiiar
    Member
    Post count: 85

    You can not fix it so that it stays full for each computer format ?
    On my ipad 13 “rendering is perfect but on computers 13” it’s all cut

Viewing 15 posts - 1 through 15 (of 16 total)

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