Viewing 15 posts - 1 through 15 (of 15 total)
  • #130939
    jowiw
    Member
    Post count: 8

    Hi,

    we are having a problem where the tax in the shopping bag icon on the master page is not included. WooCommerce settings are to include tax, is on. Screenshot is included.

    Thanks.

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    #130959
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you switch to twenty fourteen and let us know if the issue remains? Can’t see this being a theme issue

    – KYle

    #130967
    jowiw
    Member
    Post count: 8

    I just tried the twenty fourteen, but then I cannot view the upper righthand shopping basket total.

    I’ve included another screenshot. Problem is in the upper right corner. In red.

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    #130970
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Whats the price on the product page itself?

    – Kyle

    #130973
    jowiw
    Member
    Post count: 8

    On the product page, the price is displayed correct. Including the tax.

    The price we have entered is excluding tax. WC then adds the tax. This seems to work fine all other pages, but not shopping bag(only the small icon + the dropdown)

    #130974
    jowiw
    Member
    Post count: 8
    This reply has been marked as private.
    #131041
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok I’ll ask Ed to check this out

    – Kyle

    #131156
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    What plugin are you using which incorporates the tax config?

    – Ed

    #131191
    jowiw
    Member
    Post count: 8

    No other plugins than WooCommerce 2.2.8 with nb_NO translation.

    #131517
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Do you have a link to your site that I can use to test please?

    Thanks,

    – Ed

    #131550
    jowiw
    Member
    Post count: 8

    Go to http://cpanel15.proisp.no/~ekerpfsa/nettbutikk/ , add any item to the shopping bag. Notice in the upper right corner, the price is without tax (25%). You then go to the shopping bag, there the price is correct with tax.

    Settings are set to include tax in both store and cart in WooCommerce.

    Thanks!

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    #131848
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s strange it seems something wrong in Woocommerce.
    Can you provide admin access to check the tax setting?

    In your settings the price you entered in the products is with or without taxes?

    Also I suggest you also to create a topic in Woocommerce Support or check there for any similar issue.

    Thanks

    -Rui

    #131869
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    We use the function described here to get the cart value – http://docs.woothemes.com/document/show-cart-contents-total/

    I would suggest asking WooCommerce if they can confirm this is correct for your situation.

    Thanks,

    – Ed

    #132518
    jowiw
    Member
    Post count: 8

    I’ll check with the Woo guys.

    Is there any CSS hack I could do to remove the pricing in the cart, only list the products added ?

    #132521
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sure, add this:

    .cart-contents .amount {
      display: none;
    }

    – Kyle

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