New Landing How can we help? Themeforest Theme Support Neighborhood Shopping Bag Summary appears/disappears

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  • #13320
    n8-b
    Member
    Post count: 99

    In v1.2 the shopping bag summary disappears when I add digital, variable and bundled products to the cart. At first I thought this had something to do with shipping, but it doesn’t seem to be the case.

    If I add a regular product (i.e. not variable or bundled) that requires shipping the Shopping bag summary appears.

    Any thoughts on what’s happening here?

    Thanks,
    Nathan

    #13584
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

Viewing 2 posts - 1 through 2 (of 2 total)

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