New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Shopping bag icon and price, disappears after add product to bag

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    Posted in: Neighborhood
  • June 6, 2014 at 6:44 am #80565
    surplusjlo
    Member
    Post count: 11

    Hello, I have a problem. When I add a product to the shopping cart, the shopping bag icon disappears from the top bar. Therefore I can not make ceck out.
    I did not find anything about this topic in the forum. I urgently need a solution. Thank you very much

    woocommerce Version: 2.1.10
    WordPress 3.9.1
    Neighborhood version 1.73

    June 6, 2014 at 11:15 am #80639
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try to disable plugin one by one and check for issue. Any plugin may conflict.

    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 6, 2014 at 11:39 am #80648
    surplusjlo
    Member
    Post count: 11

    I tried to disable each plugin one by one. With the Revolution Slider off, I noticed that the cart has reappeared. I have the latest version so it updated this plugin .. What can I do?

    June 6, 2014 at 12:03 pm #80657
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    If you provide wordpress admin login detail so i can debug to fix the issue very soon .
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 6, 2014 at 12:14 pm #80662
    surplusjlo
    Member
    Post count: 11

    Xxxxxxx.it
    User cxxxxxxx
    Pas xxxxxxxx
    Please let me know when you have finish, because i will change my password 🙂
    Thanks

    June 6, 2014 at 12:46 pm #80672
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue so please check . It was just minor issue so i solved it.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 6, 2014 at 12:53 pm #80676
    surplusjlo
    Member
    Post count: 11

    Thank you very much!!! Could you tell me what settings you have changed? so that if the problem reoccurs I edit independently.

    June 6, 2014 at 1:19 pm #80685
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome . I’m glad that issue resolved . I just disabled cart from header and enabled it again.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 6, 2014 at 2:45 pm #80702
    surplusjlo
    Member
    Post count: 11

    The problem persists when I insert the files. “MO. and .PO” for the Italian language….

    June 6, 2014 at 5:40 pm #80725
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to Admin -> Theme Options -> Header Options -> Disable Cart Aux .
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 6, 2014 at 6:20 pm #80730
    surplusjlo
    Member
    Post count: 11

    Sorry to be insistent but does not work.
    I just tried it. It does not work.
    The problem only occurs if the selected language is Italian. I need serves Italian language so I have to keep selected.
    If I remove the file “mo and po” of the italian language, the problem disappears.
    But then again, I have to keep the Italian language in which you certify the compatibility with WPML plugin

    June 9, 2014 at 8:43 am #81017
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail again.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 9, 2014 at 9:31 am #81040
    surplusjlo
    Member
    Post count: 11
    This reply has been marked as private.
    June 10, 2014 at 9:25 am #81404
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that its working perfect now.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 10, 2014 at 9:36 am #81413
    surplusjlo
    Member
    Post count: 11

    The problem persists, as you can see from the capture that I just did.

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    Posted in: Neighborhood
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